IT Support Analyst
Permanent contract – 40 hours per week
We are Chester Zoo, and for over 80 years we’ve been a leading conservation and education charity, and an amazing, award-winning visitor attraction.
We’re also a team of passionate, talented, enthusiastic and expert people, doing everything we can to keep the zoo going, from feeding the animals to discovering new conservation ideas, and giving our 1.9 million visitors an inspirational day out.
We work hard because we love animals, we care about nature, we love Chester Zoo and we want to be the best zoo in the world! If you think you can help us to achieve that, then we’d love to hear from you.
Due to continued expansion of IT systems and users, we are recruiting an IT Support Analyst to provide IT Support and trouble-shooting analysis to the Zoo’s IT users, enabling them to make best use of the Zoo’s investment in IT systems including computer hardware, software, network, and peripherals.
Reporting to the IT Support Team Manager, you will apply the most appropriate technique(s) to analyse and resolve technical issues; managing your own time; and liaising with IT colleagues, users, and 3rd party vendors to ensure jobs are followed up and closed in a timely manner.
The IT Support Analyst role:
The successful candidate for this IT Support Analyst will have:
There is a shift rota in place in the team. Hours of work are 40 hours per week, Monday – Friday, between 8am – 7pm. Weekend work is required, with time off provided in lieu.
The salary for this position is £21,356.63 per annum and in addition we offer a range of amazing benefits which can be found on the Chester Zoo careers page.
To apply for this position, please click the ‘apply’ button on this page where you’ll be redirected to the vacancy on the Chester Zoo website. You will then be required to provide your current CV and complete the application form highlighting your skills and experience including why you believe you should be considered for this IT Support Analyst role.
Closing date for applications is Sunday 1st September.
Interviews will take place w/c 9th September.
All applications for this IT Support Analyst role are to be submitted online, and strictly no agency calls or agency CV submissions.
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