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HR Manager

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Job 5040 has expired and is no longer available.

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Job Details
  • 5040
  • Catch22
  • Brasted, Kent with option to work from home/hybrid working
  • Permanent, Full Time
  • Salary in the region of £40,000 to £45,000 + option to work from home

HR Manager / People Shared Services Manager

Hybrid working available with the option to work from home or combine this with working from the offices in Brasted (Kent).

Our Organisation

Catch22 is a social business with the heart of a charity and the mindset of a business, and we’re on a mission to build stronger communities and empower young people and families through social action, rehabilitation services, justice reform, and education. We exist to ensure that these public services are accessible to everyone, as we help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our ‘3Ps’.

Our team is made up of over 1,500 people operating across over 100 services, and every single person means a lot to us. We’re a diverse bunch, we reflect the communities we work in, and we really do believe that diversity makes us stronger. Our values reflect our approach and are embedded in all we do; we’re compassionate, we empower others, we’re collaborative, and we’re curious.

Our Brasted (Kent) office is home to the majority of our corporate support services including Finance, HR, IT and Payroll, providing the engine room for our organisation to thrive.

The Role – HR Manager / People Shared Services Manager

Reporting to the Director of People, you’ll play a central role as part of our People Services team. You’ll manage a team of Payroll and HR Shared Services Coordinators, assuming responsibility for ensuring processes are smooth and seamless, SLAs are met, and the Payroll / People functions collaborate effectively. Your role will be pivotal in shaping our HR processes and platforms. You’ll achieve this by:

  • Leading a proactive, comprehensive, customer focused transactional HR service across the whole people lifecycle and organisation
  • Ensuring the team delivers best in class service to both line managers and employees
  • Working collaboratively with other members of the people team
  • Using your expert knowledge of payroll processes, right to work, recruitment and general employment legislation to manage and coach the HR Shared Services team
  • Taking responsibility for our payrolls and pension arrangements ensuring compliance with internal and external audit expectations
  • Analysing data to manage workflow and identify trends to minimise risk, and providing expert advice on optimal service delivery
  • Coordinating the reporting, dashboards and other metrics for HR data, ensuring that the People team can deliver an exceptional customer service

The Package

  • Salary in the region of £40,000 to £45,000, level dependent on experience
  • Permanent contract, working 37 hours per week
  • Flexible working arrangements, with the option to either work from home or combine this with working from our offices in Brasted (Kent) and flexibility with structuring work around personal commitments
  • 28 days annual leave plus bank holidays, increasing to 33 days plus bank holidays after 5 years
  • Enhanced workplace pension with 4% employer contribution
  • Discounts for over 1,400 retailers and gym memberships
  • Life insurance x3 salary
  • Enhanced maternity, paternity and adoption pay
  • Access to health and wellbeing benefits, including GP helpline, reimbursed eye tests, and a cycle to work scheme

Our Requirements – HR Manager / People Shared Services Manager

  • Proven experience delivering HR services in a customer focused environment, including payroll system set ups / implementations
  • Experience gained managing a team of people, with the ability to engage and motivate colleagues
  • Experience analysing data to produce reports and redevelop processes
  • Superb knowledge of employment and data protection law, ATS systems and HMRC guidance / pension legislation
  • Excellent IT skills, with working knowledge of Microsoft Excel and Word
  • Ability to work under pressure, manage priorities and communicate effectively verbally and non-verbally

Although not essential, a CIPD / Payroll Manager qualification would be advantageous, as would extensive experience setting up, designing, and implementing HR processes within a complex organisation, along with knowledge of MHR Itrent Systems.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

PLEASE NOTE: By clicking apply on this site, you will automatically be redirected to the Catch22 website, where you will be required to complete an online application.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

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