Visitor Experience Assistant

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Job 3841 has expired and is no longer available.

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Job Details
  • 3841 Zip World
  • Bethesda
  • Contract
  • Attractive package

Visitor Experience Assistant / Adventure Team Member (Customer Service)

Multiple fixed-term opportunities available, no previous experience required

Zip World is about to head into its the busiest time of year and is on the lookout for positive go-getters to join its team in locations across North Wales – with accommodation available for those willing to relocate, and no previous experience required.

You’ll be based at Zip World Fforest in Betws-y-Coed.

Which roles are available?

We have multiple Adventure Team Member vacancies available, which include Activity Instructors and Adventure Hosts.

You’ll need a friendly and bubbly personality coupled with a positive attitude and enthusiasm in abundance to deliver a a lasting impression, ensuring guests have a memorable customer service experience and the most enjoyable and exciting adventure possible. You’ll also need to be:

  • Highly focused on delivering excellent customer service
  • Confident, with strong communication skills

What will I receive in return?

  • Comprehensive training and support to succeed in your role
  • A pay rate that exceeds National Minimum Wage / National Living Wage
  • Free employee assistance programme
  • A range of attractive benefits including free and discounted access to all Zip World adventures, food and beverage discounts at Zip World sites and social events

Contract: Fixed term for one season - though returners are welcomed and encouraged. The season runs from March to October, with training to begin week commencing 16th March 2020.

You’ll be working on a weekly rota basis, with flexible hours available varying from 12 hours a week up to 40, depending on visitor numbers and weather conditions. Rota will include weekends, school holidays and bank holidays. If your application is progressed to the next stage, you will then be invited to attend an Assessment Day with the dates as follows:

Betws-y-Coed: 6th March 2020, 10am to 1pm

Accommodation: Accommodation quarters are available at the Zip World Base Camp in Llanrwst for those willing to relocate. This can be discussed further at interview stage.

More about Zip World:

Zip World is North Wales’ ultimate adventure destination. Home to the world’s fastest zip line, the UK’s first alpine coaster and the UK’s only subterranean net adventure, Zip World is committed to providing the most unique and thrilling adventures - from check-in to touch down.

Established in 2013 with a handful of employees, Zip World now employs over 350 team members and is going from strength to strength, with exciting expansion, plans to continue its footprint of adventures across North Wales and beyond, starting with the new Zip World Tower in, South Wales due to open in summer 2020.

Benefitting from fun and vibrant working environment with regular social events and activities, and a real sense of being part of a team, you won’t want to let this opportunity fly by…

All applications for this customer service focused Visitor Experience Assistant / Adventure Team Member vacancy are to be submitted online.

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