1st Line Technical Support and IT Projects Coordinator
Due to significant growth, the IT team at Luxfer MEL Technologies is rapidly expanding. You’ll bring your experience of providing 1st Line IT Helpdesk Support, collaborative approach, and hunger to succeed, to help evolve the culture of our team, improve our internal customer service standards, and in turn benefit from career development within our growing company.
Luxfer MEL Technologies is a global leader in the development, manufacture and supply of Magnesium and Zirconium based products and services to technology industries worldwide. We have approximately 300 employees across the UK & US.
Zirconium chemicals are produced at the Swinton & Flemington NJ sites from a range of raw materials to service multiple niche markets including, automotive, refinery, biomass, coatings, pharmaceutical and military / defence. Our lightweight magnesium alloys are machined or extruded to custom shapes and specifications to meet our customer requirements, and are used in high performance, safety critical aerospace, defence, healthcare, oil and gas and Formula 1.
The Role – 1st Line Technical Support and IT Projects Coordinator
Reporting to the IT Manager, as 1st Line Technical Support and IT Projects Coordinator, you will play a key role as you coordinate technical resources and interact with internal and external parties at all levels to help improve service delivery and contribute to the culture of our team.
Your duties will include, although will not be limited to:
Our Requirements – 1st Line Technical Support and IT Projects Coordinator
Although not essential, experience of working within a manufacturing company and / or experience providing 2nd Line IT Helpdesk support, along with supervisory or team management experience, would be highly advantageous, as would an ITIL Foundation 4 Certification.
As the 1st Line Technical Support and IT Projects Coordinator working at our offices in Swinton, you’ll benefit from:
All applications for this 1st Line Technical Support and IT Projects Coordinator vacancy are to be submitted online.
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