Service and Support Engineer

Job Details
  • 4266
  • Yokogawa
  • Aberdeen
  • Permanent, Full Time
  • up to £45,500 + attractive benefits

Service and Support Engineer

Founded in 1915, Yokogawa engages in broad-ranging activities in the areas of measurement, control, and information. The industrial automation business provides vital products, services, and solutions to a diverse range of process industries including oil, chemicals, natural gas, power, iron and steel, and pulp and paper.

With the life innovation business, the company aims to radically improve productivity across the pharmaceutical and food industry value chains. The test and measurement, aviation, and other businesses continue to provide essential instruments and equipment with industry-leading precision and reliability. Yokogawa co-innovates with its customers through a global network of 114 companies spanning 62 countries.

The Service and Support Engineer role

Reporting to the Operations Team Leader, your mission will be to provide first class support whilst being the technical focal point from hand over by the Sales team to project closing.

As a Service and Support Engineer you’ll work from our offices in Aberdeen, however there will be travel to customer sites in Europe, the UK, offshore and overseas as required for each project. For each project your remit will include:

  • Project initiation system design
  • Project planning, detailed design, and configuration
  • Providing technical specification to procurement and supervision of suppliers
  • Conducting internal testing
  • Executing or leading the Factory Acceptance Test, transition to site, site installation, commissioning and Site Acceptance Test, resulting in a customer accepted and handed over system, with documents authorised by the customer
  • Monitoring and controlling the quality of work
  • Formalising project closures

The Package

As a Service and Support Engineer, you’ll benefit from:

  • A salary in the region of £35,500 to £45,500 with the level dependent on experience, plus overtime / TOIL where relevant
  • 25 days holiday plus bank holidays with increments based on length of service
  • Pension with company contribution up to 12.5% dependent upon criteria
  • Private medical insurance and healthcare scheme
  • Company car

You’ll be employed on a permanent contract, working Monday to Thursday 8:30am to 5pm, and Friday 8:30am to 4:30pm. Flexibility will be required to meet customer and business needs.

Requirements for this Service and Support Engineer vacancy

  • Experience within a similar role gained within a petrochemical / industrial automation environment
  • Understanding of ISO 9001 and Health and Safety at Work Act
  • Full UK driving licence

Although not essential, a degree qualification in an engineering or process related subject would be highly advantageous. Applicants with Offshore certificates and safety systems experience are highly desired, however full training can be provided.

All applications for this Service and Support Engineer vacancy are to be submitted online.

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