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Summer Job - Customer Service Advisor

Job has expired!

Job 5482 has expired and is no longer available.

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Job Details
  • 5482
  • Moneypenny
  • Wrexham, North Wales
  • Temporary, Full Time
  • Pay rate of £9.74 per hour + superb benefits

Customer Service Advisor Multiple opportunities available. Temporary contracts starting June or July until either September or October 2022, working full time hours.  

Are you a student looking for work in the summer holidays? Or perhaps you have experience gained in a retail, hospitality, or similar office environment and want to work within the happiest office in the land, as part of our thriving workplace voted one of the best companies to work for in the UK? Whatever your reason for applying, if you’re a customer service superstar, Moneypenny want to hear from you!

The Package

You’ll be working in an über friendly environment in our offices in Wrexham and as a Customer Service Advisor, you will benefit from:

  • Comprehensive training to enable you to flourish
  • A pay rate of £9.74 per hour
  • Subsidised meals
  • Free onsite gym access
  • Mental health support (Employee Assistant Program)
  • 26 days holiday pro rata
  • And did we mention our epic parties? We know how to celebrate in style

You’ll be employed on a temporary contract, starting in either June or July and ending in either September or October 2022. You’ll work on a 4-week rolling rota that will include the following shift patterns:

  • Week one: Monday to Friday, 9am to 6pm
  • Week two: Monday to Friday, 9am to 4:30pm and Saturday 9am to 1:30pm
  • Week three: Monday to Friday 9am to 6pm
  • Week four: Monday to Friday 10:30am to 6pm and Saturday 9am to 1:30pm

Our Company

Moneypenny started life as a telephone answering service with a difference: offering clients one person who they know and trust to look after calls exactly as if based in their office. Today, we’re proud to call ourselves the world’s leading outsourced communications provider. We recruit only the best people who love working together, with us, to ensure that our clients get an unprecedented level of customer service.

As a result of the hard work of our employees and in recognition of their efforts, we offer attractive benefits including an on-site pub and gym, in addition to a flexible benefits scheme to suit you. We are a fast-growing business that is creating new opportunities all the time, boasting award-winning £15m headquarters with welcoming, spacious, and eco-friendly state-of-the-art offices, and communal spaces including a treehouse!

The Role – Customer Service Advisor

As a Customer Service Advisor, you will benefit from comprehensive training that will enable you to represent your own portfolio of clients, working as though based in their offices. You’ll impress every single caller and make the most of your amazing customer service and relationship building skills! Working as part of a fast-growing team, your duties will include:

  • Promptly and efficiently handling inbound phone calls and relaying messages to clients
  • Working to agreed timescales, ensuring clients never miss a call
  • Entering call information into our system in an accurate and timely manner
  • Delivering the highest levels of customer service to clients

Our Requirements – Customer Service Advisor

Although welcome, no office experience is required! Your customer service skills might come from a retail, hospitality, or similar environment. We do ask that you have:

  • Fabulous attitude towards delivering exceptional customer service over the phone
  • Confident telephone manner with excellent communication and interpersonal skills
  • Accurate and timely data entry skills

PLEASE NOTE: By clicking apply on this job site, you will automatically be redirected to the Moneypenny careers website, where you will be required to provide simply a few details to express your interest in the role.

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