Customer Services Advisor - Working 35 hours per week with hybrid working available.
Do you have brilliant customer service skills, and are you comfortable with everyday conversations in Welsh? If so, read on to uncover more about this exciting career opportunity to join our progressive organisation with an inclusive culture, where you will have the option for hybrid working and will benefit from our full support to fulfil your personal development.
North Wales Housing is a successful social enterprise providing homes and delivering services to over 2,700 households across North Wales. Development is core to our future visions, and we’ve committed to over 200 quality new homes by 2023.
Although the organisation is rapidly growing, our vision and values have always been about more than just bricks and mortar. We’re a regional market leader in providing housing and services to vulnerable people, and our tenants are at the heart of everything we do.
Our team of around 170 individuals mean a lot to us, too. We’re proud to say that we’re a Gold Standard Investors in People employer, testament to our desire to care for our colleagues. Our People Strategy focuses on creating an environment where our people are proud to work at a place they want to be, supported to achieve their potential, give their best, and feel valued for their contribution.
The Role – Customer Services Advisor
Reporting to the Customer Service Team Leader, you’ll be responsible for providing an outstanding level of service to customers of all North Wales Housing’s services over the telephone, via e-mail and letters, and through on-line and face to face interactions, with duties to include but not be limited to:
Our Requirements – Customer Services Advisor
At North Wales Housing we are committed to safeguarding and promoting the welfare of service users. You must be willing for a basic DBS disclosure to be undertaken by our organisation.
Closing date: Friday 27th May 2022
By clicking apply on this site, you will automatically be redirected to the North Wales Housing website, where you will be required to complete an online application.
All applications for this Customer Services Advisor role are to be submitted online, and strictly no agency calls or agency CV submissions.
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