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Customer Service Coordinator / Hire Desk Controller
Do you have excellent customer service skills with a friendly telephone manner, and enthusiasm to learn? This is an exciting time to join LGH UK as the company is experiencing rapid growth, and you’ll benefit from in-depth training and career development opportunities, while working as part of a friendly team!
LGH are one of the world leaders in lifting equipment hire. Our locations are spread over the UK and the EU, with offices located in Atherton (Manchester) and Alfreton (Derbyshire). Our sister company, The Rotrex Group, is one of the leading winch specialists in Europe. We recently launched a new e-commerce website as part of our development plans which responds to growing client demand in the construction sector.
At LGH, we’re always on the lookout for new people who share our enthusiasm, and most importantly, our commitment to customer care. If you’d like to be part of our exciting expansion plans, and you have what it takes to drive LGH forward as a world leader in lifting, then we’d love to hear from you.
The Role – Customer Service Coordinator / Hire Desk Controller
As a Customer Service Coordinator / Hire Desk Controller, you’ll join our team of 7 colleagues working from our Atherton offices. You will liaise with customers, gather their requirements, deal with enquiries and develop strong relationships. Specific duties will include:
Our Requirements - Customer Service Coordinator / Hire Desk Controller
Although not essential, experience gained working in a B2B environment, and / or in a similar rental hire organisation, and / or experience working with CRM systems, would be highly advantageous.
More About Us
We care about our employees, which is why our culture focuses on equal pay, transparency, employee engagement and wellbeing. We have 140 employees spread across 7 countries, and we value every contribution from our diverse workforce who are reflective of our customers, and who make us stronger. Our values are Honour, Innovation, Respect and Excellence.
All applications for this Customer Service Coordinator / Hire Desk Controller role are to be submitted online, and strictly no agency calls or agency CV submissions.
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