Customer Service Advisor – opportunity for hybrid working after 9 months in the role, allowing you to combine working from home with working from our offices in Wrexham (North Wales).
Do you have excellent customer service skills, perhaps gained in a retail, hospitality, or a similar office environment? Come and work within the happiest office in the land, as part of our thriving workplace voted one of the best companies to work for in the UK!
Moneypenny started life as a telephone answering service with a difference: offering clients one person who they know and trust to look after calls as if based in their office. Today, we’re proud to call ourselves the world’s leading outsourced communications provider.
We recruit only the best people, who can deliver excellent standards of customer service and love working together, with us, to ensure that our clients get an unprecedented level of customer service.
As a result of the hard work of our employees and in recognition of their efforts, we offer attractive benefits including an on-site pub and gym, in addition to a flexible benefits scheme to suit you. We are a fast-growing business that is creating new opportunities all the time, boasting award-winning £15m headquarters with welcoming, spacious, and eco-friendly state-of-the-art offices, and communal spaces including a treehouse!
The Role – Customer Service Advisor
As a Customer Service Advisor, you will benefit from comprehensive training that will enable you to represent your own portfolio of clients, working as though based in their offices. You’ll impress every single caller and make the most of your amazing customer service and relationship building skills! Working as part of a fast-growing team, your duties will include:
Our Requirements – Customer Service Advisor
Although welcome, no office experience is required! Your customer service skills might come from a retail, hospitality, or similar environment. We do ask that you have:
You’ll be working in an über friendly environment in our offices in Wrexham and as a Customer Service Advisor, you will benefit from:
You’ll be employed on a permanent contract, working 39.5 hours per week between the hours of 8am and 8pm. This will include weekdays and weekends.
PLEASE NOTE: By clicking apply on this job site, you will automatically be redirected to the Moneypenny careers website, where you will be required to provide simply a few details to express your interest in the role.
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