Waiting Staff

Job Details
  • 4151
  • Longleat
  • Warminster
  • Contract, Full Time
  • Attractive package

Food & Beverage Service Team Member (Customer Service)

We are the astonishing kingdom of Longleat, an eccentrically British place of imagination and astonishing experiences. For over 50 years we have been one of the UK’s most loved attractions. With over one million guests last year, we are passionate about providing immersive experiences that bring family and friends together to create memories that will last a lifetime.

We’re an organisation driven by our core cultural values, which are to engage and inspire, put people first, take accountability, continuously improve and to act with integrity. We believe everyone who works at Longleat can subscribe to these values, and that they truly set us apart as a place to work. Last year was the 70th anniversary of the House and grounds opening to the public.

Longleat is very excited to be hosting our brand-new Land of Light event for the first time ever, starting in November 2020, specially designed and developed by us to offer a magical, festive and immersive experience that we can all celebrate together at Longleat.

Our Land of Light event invites guests to illuminate their senses as the Longleat Estate springs into gleaming life, creating a spellbinding sensory walk of discovery for everyone to enjoy, with a myriad of magic light installations emerging across the Park and its sprawling grounds.

What will this role of F&B Service Team Member entail?

Playing a key part in the Food and Beverage operation, as a Food and Beverage Service Team Member you’ll focus on consistently delivering a first-class guest service.

You’ll achieve this through a variety of ways – from advising customers on products and answering their queries, efficiently operating tills, maintaining the cleanliness and presentation of all food and beverage service areas and clearing and cleaning tables as required.

What will I need to be considered for this F&B Service Team Member vacancy?

  • Demonstrable customer service experience within a fast-paced environment, ideally gained within the hospitality industry
  • An abundance of enthusiasm and energy and a passion for delivering a great customer service experience
  • Excellent communication skills with a confident, mature and friendly nature
  • Good team player with excellent interpersonal skills and the ability to work well under pressure
  • Be honest, reliable and committed, and enjoy responsibility and exceeding expectations
  • Flexible to work extra hours / weekends as required

The Package

As a Food and Beverage Service Team Member, you’ll receive a pay rate that meets National Minimum Wage / National Living Wage, in addition to a range of attractive benefits that include;

  • Complimentary tickets to Longleat 
  • Discounts on food and beverages and retail merchandise
  • Life assurance cover and more perks

You’ll be employed on a fixed term contract until 10th of January 2021, working at Longleat in Warminster, with working hours to vary on a 7-day rota basis – earliest rota’d start time from 9am, and latest finish time up to 10pm. Please note, due to the nature of the business evenings and weekend work will be required, including bank holidays.

PLEASE NOTE: By clicking apply on this site, you will automatically be redirected to the Longleat website, where you will be required to complete an online application.

All applications to be submitted online.

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