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Maintenance Operative

Job Details
  • APS009
  • Adventure Parc Snowdonia
  • Dolgarrog (Conwy county, North Wales)
  • Permanent, Full Time
  • £24,000

We launched our world-first inland surf lagoon - Surf Snowdonia - in 2015, and quickly established ourselves as one of the most exciting adventure destinations in Europe. In 2019, we unveiled our new Adventure Parc Snowdonia brand, as well as a trailblazing (and award-winning) indoor adventure hub, Adrenaline Indoors.

This year saw the opening to our stunning new 106-bedroom Hilton Garden Inn, and a luxurious indoor / outdoor Wave Garden Spa. We will also launch showstopper new adventures including an outdoor pump track and carver skate bowl.

We are now looking for a Maintenance Operative who shares our passion for adventure, hospitality, and world-class customer service. We value hard working, positive team players who are committed to delivering an incredible experience for our guests. Want to be part of the adventure? Take a look at the full job description below.

Job Purpose

Working within a specialist team of Engineers, you will carry out PPM and RM on a wide variety of equipment, including the world-first inland Surf Lagoon, Adrenaline Indoors Adventure facility and the new Hilton Garden Inn Hotel and Wave Garden Spa. As part of the engineering and maintenance department, you will work on everything from fixing faults to replacing items, as part of the dedicated team of within the technical department you will be required to deliver excellent service to customers and guests in a fast-paced environment.

There is advanced training on all areas, as and when required. The role will be working in a dynamic environment and be responsible for ensuring efficient and safe maintenance of the site facilities and machinery.

Responsibilities will include:

  • Attending call outs to guest rooms as well as the on-site guest and staff facilities
  • Carrying out and completing tasks and resolving maintenance issues
  • Ensure preventative services and corrective maintenance are carried out in order of importance and paperwork is completed accordingly
  • Electrical and mechanical maintenance of machinery
  • Trouble shooting, fault finding, diagnose and rectify issues on equipment / machinery
  • Reactive maintenance to ensure minimum downtime
  • Adhering to safety standards
  • Liaising with the Head of Operations, Engineering, Facilities and Health & Safety on an ongoing basis to ensure tasks are completed
  • Flexibility across the whole facility
  • A flexible approach to working hours / shift work
  • Rectifying Health & Safety issues
  • Any other duties as appropriate
  • The ability to work at height and around water is an essential part of the role
  • Assisting the facilities and cleaning department and ensure event set-up
Key Skills / Experience Requirements

  • Practical working knowledge and experience in general maintenance
  • Attention to detail
  • Previous experience of planned and reactive maintenance
  • Continuous improvement experience
  • Proficient in the use of Microsoft Outlook, Word & Excel
  • Good communication skills
  • Ability to work to tight deadlines
  • Proactive approach to housekeeping, 5s methodology and waste minimisation
  • Proactive approach to Health & Safety in the workplace
  • Ability to work as part of a team and independently
Desirable Requirements

  • Pool Plant Operator
  • Fully multiskilled with qualification and experience in mechanical, electrical and control systems
  • Rope Rigging & Basic rescue in the workplace level 3
  • First aid qualification
  • Welsh speaker
  • Additional Information
  • This is a day shift-based, full-time, permanent role. This means that your days and hours of work could vary each week
  • The position may require the need to be on-call on a rota basis
  • Early applications are encouraged as interviews will take place as soon as suitable candidates have been identified
  • Shift cover will be required to cover engineer’s annual leave
  • The facility is open 365 days a year so working bank holidays, weekends and during Christmas and new year will be a requirement
  • If you have not heard back from us within 28 days of your application, then it has not been successful on this occasion but please do consider applying for future department/business vacancies
  • This role is open to direct applicants only: no agencies please

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