People and Culture Manager

Job Details
  • 4186
  • Moneypenny
  • Wrexham
  • Permanent, Full Time
  • Attractive package

Working Life Manager (HR)

Since launching in 2000, phenomenal growth has resulted in Moneypenny becoming the world leader in its field. Answering services, outsourced switchboard, live chat and a range of digital products combine to create a formidable portfolio of products, services and opportunity.

Employees located over two continents are the backbone of the business, supporting thousands of clients around the world. In addition, there is set to be thousands more, as Moneypenny Group continues on the path to double in size again over the next three years. The latest important step in this journey was the acquisition of VoiceNation, based in Atlanta, Georgia, in 2020.

Our reputation for investment in our people and technology is exemplary, resulting in being ranked one of the best companies to work for in the UK and being awarded the Queen’s Award for Innovation. The state-of-the-art office in Wrexham opened four years ago, and now houses 1,000 employees, and acts as a hotbed of development as business continues to increase.

The Working Life Manager Role

Working Life at Moneypenny is the team there to help our people get the balance right between work and home so that we can support them to be their very best. The team encompasses all traditional HR functions with a purpose to support people to help them undertake their role to the best of their ability in the Moneypenny growth journey.

This means that, as a Working Life Manager within the Working Life Team, reporting in to the Head of Operations, your duties will be focused on supporting our people and will be wide and varied, encompassing everything from rewards, succession planning and talent management, to wellbeing and people policies and procedures.

Day to day activities will range from looking after the wellbeing of our people to constructing the best people framework which is right for the business and employees. Every day will be different, some will be very proactive, and others will be reactive, depending on the needs of your stakeholders and the people within their teams.

What will I need in order to be considered for this Working Life Manager vacancy?

  • Proven experience within a similar People Manager / HR Manager role, encompassing rewards, succession planning and talent management, wellbeing and people policies
  • Up to date understanding of employment law and regulations
  • Effective people management and administration skills
  • Strong personality with the ability to inspire confidence and influence others
  • Excellent communication skills, with a compassionate nature
  • Strong organisational and conflict management skills
  • IT literate, with working knowledge of Microsoft Office
  • Meticulous attention to detail

The Package

As a Working Life Manager, you’ll receive a competitive salary, with the level dependent on your experience and qualifications, plus a range of additional benefits including:

  • 26 days annual leave plus bank holidays
  • Free on-site pub, gym, and a flexible benefits scheme where you can pick and mix the benefits that suit you and your lifestyle

You’ll be employed on a permanent contract, working 39.5 hours per week, Monday to Friday, with occasional evening and weekend working required.

Location: Wrexham (North Wales)

All applications for this Working Life Manager (HR) vacancy are to be submitted online through this website.

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