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Graduate Recruitment Marketing Account Manager

Job Details
  • 99979
  • JVP Group
  • St Asaph (North Wales)
  • Permanent, Full Time
  • Salary up to £25,000 + generous annual leave

Graduate Recruitment Marketing Coordinator / Trainee Customer Service Account Manager

Would you thrive working in a fast-paced environment, supporting existing clients through a variety of phone-based, written communication and administrative tasks?

At JVP Group our services are in high demand and our client portfolio is growing at pace, so we’re expanding our team to help deliver effective solutions to our clients – employers across the UK.

You’ll receive comprehensive training, support, and encouragement to help you develop your career within our fast growing, dynamic business.

Our Company

Let’s get one thing straight from the start, we’re not a recruitment agency and there’s definitely no cold calling activity! JVP Group is an award-winning job advertising and marketing company that continues to grow and evolve in a market that does not stand still, and we like to be at the forefront.

We deliver comprehensive solutions for UK employers, helping them attract their own talent through employer branded job advertising, and as needed, saving them time through our managed applicant screening solutions, and testing services. Our client portfolio is diverse and includes many well-known brands such as Chester Zoo, Rowlands Pharmacy, Moneypenny, and NSPCC, to name a few.

The Role – Graduate Recruitment Marketing Coordinator / Trainee Customer Service Account Manager (a.k.a. Talent Attraction Advisor)

You’ll be working within a team orientated culture where strong communication is high on the agenda, helping each other to overcome challenges and celebrate successes.

The comprehensive training that you will benefit from will enable you to proactively support allocated existing clients (employers), helping them to efficiently attract and hire their own talent through our tailored job advertising and recruitment support solutions. You will achieve this by:  

  • Answering the phone and assisting with enquiries
  • Uploading job adverts to job sites
  • Acting as an extension of a client’s team, reviewing and shortlisting their job applications, conducting screening calls with applicants, and booking and confirming interviews for the client to undertake
  • Completing research and messaging activity on social media to promote vacancies
  • Producing professional written communications
  • Scheduling social media campaigns for live job adverts
  • Completing administration for our managed testing services

Once you develop knowledge and demonstrate a high standard of competency in the role, you will have the opportunity to progress to become a Talent Attraction Advisor, this could be within less than 3 months. This will then also involve; gathering detail from clients and writing employer branded job adverts; and proactively phoning allocated existing clients to nurture relationships, and provide support and advice, ensuring each job advertising campaign leads to a hire.

Our Requirements

Although welcome, experience is not essential as thorough hands-on training will be provided that will enable you to succeed, however you will need to bring:

  • A positive mindset, and be solutions/results focused
  • Enthusiasm to learn, determination to succeed, and be resilient
  • Exceptional active listening and interpersonal skills, with an inquisitive mindset and a helpful, friendly, confident, and professional telephone manner
  • Enjoy being on the phone, as the role will involve conducting telephone interviews
  • Natural ability for written communication with a high standard of grammar, spelling and attention to detail
  • Enjoy the challenge of working under pressure with frequently changing priorities
  • Superb organisation and prioritisation skills
  • Strong work ethic and be reliable
  • Good computer skills, with timely and accurate typing and data entry skills
  • Flexibility to support with urgent tasks as they arise, as part of a small hands-on team

The Package

You’ll need to be prepared to learn and put in the work, as it will be no stroll in the park – but you will be appreciated and well rewarded as you establish yourself in our growing business and contribute to achieving company goals. You’ll also benefit from:

  • Comprehensive training
  • Salary in the region of £20,000 to £25,000, starting level dependent on experience
  • Generous annual leave starting at 25 days plus bank holidays, rising incrementally with length of service to a maximum of 30 days plus bank holidays
  • Permanent contract, working Monday to Friday 8.45am to 5.15pm with 1 hour lunch break. Although, flexibility with hours is required for occasions where urgent tasks arise

As a Graduate Recruitment Marketing Coordinator / Trainee Customer Service Account Manager, you’ll be working at our prestigious offices located on the New Vision Business Park in St Asaph, conveniently situated near to the A55. Our facilities provide the space to think, the room to grow, and the technology to innovate. Our people are at the heart of everything that we do.

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